WhatsApp Opt-in Information
Understand how messaging consent works when you use Nyxa's personal COO service.
1. How Opt-in Works
When you interact with Nyxa Life through WhatsApp, you're providing consent for us to communicate with you. Here's how the opt-in process works:
Explicit Consent Methods
You Give Consent When You:
- • Click our "Message us on WhatsApp" button and send a message
- • Send the first message to our WhatsApp Business number
- • Respond to our initial welcome message
- • Use any of our WhatsApp CTAs (Call-to-Action buttons)
2. What You're Consenting To
By opting in, you consent to receive:
- Service Messages: Responses to your queries, summaries, and organized content
- Task Reminders: Notifications about tasks and deadlines you've shared
- Service Updates: Important information about our service or your account
- Support Messages: Responses to your support requests
What We DON'T Send
We Never Send:
- • Promotional or marketing messages
- • Spam or unsolicited content
- • Messages from third parties
- • Content unrelated to your service requests
3. Response Times and Expectations
When you message us, here's what to expect:
- Response Time: We respond within 24 hours during business days
- Processing Time: Simple text messages are processed instantly; voice messages and documents may take a few minutes
- AI Processing: Your messages may be processed by AI to deliver our service features
4. Your Control and Rights
Opt-Out Anytime
You have full control over your communication preferences:
To Stop Messages:
Temporary Stop:
Send "STOP" to pause our service without deleting your data
Resume Service:
Send "START" anytime to resume receiving messages
Permanent Deletion:
Send "DELETE MY DATA" to permanently delete all your information
5. Data Processing and Privacy
Your messages are processed to provide our service features. Here's what happens:
- AI Processing: We use AI to transcribe voice messages, extract text from images, and organize your content
- Storage: Your messages are stored securely to maintain context and provide ongoing service
- Privacy: We never share your personal messages with third parties for marketing purposes
For complete details, please read our Privacy Policy.
6. WhatsApp Business API Compliance
We operate under WhatsApp's Business API guidelines, which means:
- All communication must be service-related and valuable to you
- We maintain high response quality and relevance standards
- We respect WhatsApp's messaging policies and user experience guidelines
- We provide clear opt-out mechanisms at all times
7. Contact Preferences
You can customize how we communicate with you:
- Frequency: Tell us if you want fewer or more frequent updates
- Types: Specify what kinds of reminders or summaries you prefer
- Timing: Let us know your preferred hours for non-urgent messages
8. Questions About Consent
If you have questions about WhatsApp messaging consent or our communication practices:
- Email: hello@nyxa.life
- Privacy Questions: privacy@nyxa.life
Ready to Get Started?
By clicking the button below and sending a message, you're providing consent to receive service-related messages from Nyxa Life.
Summary of Your Rights
✅ You Can:
- • Opt out anytime by sending "STOP"
- • Request data deletion
- • Control message frequency
- • Ask questions about our practices
🔒 We Promise:
- • Only service-related messages
- • No spam or marketing
- • Respect your privacy
- • Honor your opt-out requests